Of course it is obvious enough when you try to log on to the site with your phone or a mobile device. The web page was designed a long time ago, before the majority of people would be using a phone to reach your site. Of course it is obvious to most people that you really need two sites, one for mobile devices and one for PC’s. Sites designed for either type of device will not look and work correctly for users on the other. A web designer in Bristol is going to start working on it and that is going to be done in a few weeks if you can believe what he is saying. We are going to figure out what exactly we want, because we need to have more functionality for the site. It is going to be necessary to do more for the customer, specifically to give them access to their account.
That is not a simple thing, because you have to think about security.